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Frequently Asked Questions 

Which operating system can the SAFE Panic Button be run on?

The SAFE Panic Button is for Windows operating systems only - running Windows 98 or higher.

Is it easy to move the SAFE button?

Yes, simply click and drag to a clear area of the screen. The SAFE button will always stay on top of any active applications.

Do I have to use the mouse to activate the Panic Button?

No. You can also use a designated function key to activate an alert or you can press an optional USB connected panic button (purchased separately).

Can I cancel an alert if I've activated it by mistake?

Yes. If you accidentally activate an alert then just double click on the button again within approximately 10 seconds. An Alert Cancellation message will then be sent to every PC.

I want to change the hot key for sending alerts. How do I do that?

Right Click on the SAFE button and select the "Settings" option from the drop down list. This will open a settings window which gives you the option to change a number of different things including the hot key.

Will the SAFE Panic Button software slow my PC down?

No. The software is an extremely small application that uses very little computer resources.

How do I close the SAFE Panic button application?

Right Click on the SAFE button and select "Exit". Please be aware that if the SAFE Panic Button is not running you will not be able to send or receive alerts.

Do I have to pay the licence each year?

Yes, there is an annual recurring licence renewal charge of £197 ex-VAT.

What support is available if I have any problems?

Telephone support is always available during our normal business hours. There are no additional charges, maintenance is included in the cost of the licence.

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