Management system for mobile engineers.
Add more value to your field services by putting rugged mobile computing in the hands of your engineers. By connecting them to your central systems you will reduce paperwork, improve access to engineering data, improve quality and provide better feedback to your customers.
Use mobilengineer to monitor, measure and manage all your field services from one comprehensive solution. For all types of assets you can schedule and record on-site visits to carry out maintenance work and inspections, take meter readings, issue compliance certificates, record time taken and parts used, take notes and photos, record customer satisfaction and a work completion signature.
The software is internet based with separate portals for administration, management, engineers and customers - all able to view data in real time. Key features include:
- Job scheduling by diary
- Automated time recording and time sheet generation per engineer
- Mobile access to supporting technical documentation
- Access to customer data, and assets by location and type
- Create, assign and manage inspection schedules and compliance certifications
- Record inspection details and update the system immediately
- Manage engineering competencies and asset attributes
- Full recording of parts and consumables used
- Automatically generate job completion files for forwarding to accounts / invoicing
The internet based system can be purchased from capital expenditure installed and integrated using your existing IT infrastructure, or Codegate can operate a cloud based fully managed service for a simple monthly fee. Additional set-up charges to cover integration with other computer systems may apply.