Clinics and appointment schedules are run on time. It is no longer necessary to hand write mundane clinical information, eg copying patients' pertinent details onto referral forms and pathology requests). The opportunity of offering quicker and more efficient clinical care. More time to speak with the patient, better listening time with more eye contact.
It may no longer be necessary to assist with phlebotomy clinics. More time is freed up to undertake clinically relevant tasks and to conduct QOF tests.
It may not be necessary to employ additional phlebotomists. Reducing the appointment time slots enables more patients to be seen using the same resource base. Significant cost savings through reduced admin time mailing to patients and receiving mail back from patients.
More patients can attend a clinic, resulting in less waiting time. As existing clinics are processed quicker, free time slots can be left at the end to better accommodate patients needing same day emergency tests. Reduced possibility of having to re-attend because a test was rejected by a lab or the result could not be located by the GP. Reduced potential for receiving results intended for another patient. Practices may be able to carry out immediate requesting avoiding the need for a second visit.
Barcoding ensures that the first record displayed is the correct record, so less time is spent selecting from patients with the same name. The time taken to book in requests is therefore significantly reduced, reducing the workload on the Medical Laboratory Assistants. A significantly reduced risk of selecting the wrong patient record or creating a duplicate patient record. Less need for highly skilled laboratory staff having to assist in booking in requests or attempting to rationalise the correct individual/record.
For PCTs the overall level of service will improve - patients will experience reduced waiting times and be dealt with quicker without any increase in resource. Data quality is significantly improved, reducing the possibility of costly litigation. LabelTrace significantly reduces the creation of duplicate patient records, a major headache in the drive to migrate data to the National Care Records Service at a quality level mandated by IQAP and NPfIT. Without action the creation of duplicate records could outrun the rate at which they can be cleansed by skilled PAS specialists. LabelTrace can therefore significantly reduce the cost of routine data cleansing.